Car Dealerships: Are they obligated to give you a rental car if your part is on backorder?
I sent in my car to the local nissan dealership to have a mass air flow sensor replaced (and some other repairs totalling $800). They told me it would take two days. It turns out they have to order the part from Japan and it will take up to 2 weeks. Are they obligated to give me a rental if I ask for it?
July 1st, 2010 at 5:30 pm
No.
July 1st, 2010 at 6:15 pm
no but alot of dealers will-even if they use a rental car company- just ask and find out
July 1st, 2010 at 6:55 pm
No they are not, however, many dealers do this as a courtesy to thier customers.
July 1st, 2010 at 7:11 pm
No they are not obligated to give you a rental. It is your responsibility to obtain your own transportation.
July 1st, 2010 at 8:05 pm
Only if the car is under warranty. Any warranty will pay for the rental. The dealership has no obligations to give you a rental car.
July 1st, 2010 at 8:29 pm
i was in the same boat i had a chevy tho. but asked them because if its a new car than they would have 2 give u sumthin 2 drive and get around! but if its a used car i really dont kno but u should if it has a warranty on it.
July 1st, 2010 at 8:57 pm
No, you could talk to the service mngr and ask for one. He will prolly say no, but its worth asking. Then ask to speak with the GM and tell him you were promised it would only take 2 days. He will more than likely work something out with you. Work the system!!!
July 1st, 2010 at 9:46 pm
No. But you are free to go rent yourself a car. They are not responsible for your inconvenience.