What is a reasonable time for a car to be in a garage for repair?
My car has been in a Toyota approved body shop for 42 weeks;any one had this happen to them what was the outcome.
Can I tell the insurance company to keep it and give me the value of the car at the time of the accident
.
Are there alternatives I can claim for.
I have been supplied with another car in the meantime but can not use it for working as I need a Tow Bar fitted.
September 7th, 2010 at 7:52 am
I think that you need to get down there and get it sorted out with them about what is going on. Even if they were waiting for spare parts from abroad the job should only take 4 weeks tops and at the very least they should be keeping you informed of the progress. If after speaking with the garage you’re still having no joy then contact the insurance company who will advise you of your next step.
September 7th, 2010 at 8:20 am
42 weeks is insane! I’d go mental at them and say that if it cannot be fixed you’d like the value of the car, also I’d write up a list of costs incurred from not having your tow bar and claim for that as well
September 7th, 2010 at 9:07 am
Is 42 weeks a typo?
Why have you let them have it that long?
September 7th, 2010 at 9:20 am
There is something very wrong with that body shop. I think most body shops could if they put there mind to it build from scratch a new frame and body for your car in 42 weeks.When I say from scratch i mean start with flat steel plates and go from there.
I think you should contact the auto association the better business people and a lawyer.
This car of yours is in the twilight zone not a body shop.
September 7th, 2010 at 10:04 am
2-3 days max!
September 7th, 2010 at 10:24 am
42 weeks??? Oh my God!!!
I wouldn’t even bother going to the garage to say anything to them. I’d get straight on the phone to your insurance company!
Your car has lost almost a whole years value while its been sitting in this garage…if i were you id be asking a lot of questions…demanding lots of reasonable answers (i doubt they’ll have a reasonable answer to why its took almost a year to fix and still not fixed)…and i’d be telling THEM what YOU want now.
I hope you have a note of the mileage from when it was first took into this garage. Heard a few horror storied about this kind of thing you know…about the car being fixed ages ago and someone from the garage using it as their toy run around!
If you do not get a satisfactory response…contact a lawyer…1st hour is usually free and take it from there or threaten them with taking your story to your take your local/national newspaper
My guess is its worth fighting it the whole way!!! Good Luck!!!
September 7th, 2010 at 11:14 am
the best solution is to contact the bureau of automotive repair. it a free public service. they control the automotive repair industry
September 7th, 2010 at 11:30 am
Anything more than 7-8 weeks is wrong.
September 7th, 2010 at 11:31 am
A reasonable time would be the time to get in all needed parts and actually do the repair. The only one who could give you a definitive answer regarding how much longer it will take is the shop that is doing the work.
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Can I tell the insurance company to keep it and give me the value of the car at the time of the accident
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no
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Are there alternatives I can claim for.
no
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I have been supplied with another car in the meantime but can not use it for working as I need a Tow Bar fitted.
If your car was used in some sort of commercial venture, ask the insurance company to supply you with a specialized vehicle that meets your needs. For example, I own a towing company, and would have to be given a tow truck while mine was being repaired. That is the one thing you can insist on.
September 7th, 2010 at 12:14 pm
That’s ridiculous! A few weeks max if they’re having difficulty sourcing a rare part from abroad. There’s more than that going on, I’m sure of it.
Go see a solicitor with all your paperwork, they usually give the first interview free.
September 7th, 2010 at 1:14 pm
42 WEEKS!??! To hand-build a Bowler Wildcat takes 8 weeks, that’s with a space-frame for a chassis that takes 6 weeks to weld together!!! So 42 weeks you can assume it’s near-as-damn-it sold or stolen!!! If they have it after 2 years and you have made no legal approach by then under the law of gift-offerings the car would be legally theirs!!!
Look into it and speak to the insurance company. If you have lost money through the inability to operate your business effectively then you could sue for damages.
September 7th, 2010 at 1:18 pm
HOW LONG????? You need to drag those robbers through the courts and sue them for the inconvenience on your life for nearly a year.
March 13th, 2012 at 5:28 pm
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